All systems operational

The all-in-one customer support platform

Live chat, a shared inbox, an AI agent that answers for you, a knowledge base, and outbound campaigns — all in one beautifully simple workspace.

  • No credit card required
  • Setup in minutes
  • AI auto-replies included
Sarah
Booking enquiry
Tom
Changeover time
Emma
Pet policy
James
Late check-in
SC
Sarah Cooper
sarah@email.com · Messenger
● online
Hi! Is your cottage available next weekend for 2 nights?
Hi Sarah! Yes it is — shall I send you a quote? 😊
Answered by Uttercom AI

One platform, every channel

Everything you need to support your customers

Stop juggling separate tools. Uttercom brings chat, email, AI and your help center together in one workspace your team will actually enjoy using.

Live Messenger

A real-time chat widget on your website that answers visitors instantly.

Shared Inbox

Every conversation in one place — across chat, email, WhatsApp, phone and SMS.

AI Agent

An AI assistant that auto-replies to customers using your own knowledge base.

Knowledge Base

Publish help articles that deflect questions and empower customers.

News & Outbound

Design newsletters and targeted campaigns with a drag-and-drop builder.

Reports

Track conversation volume, response times and team performance at a glance.

Contacts

A built-in CRM for every lead and user you've ever talked to.

Team Collaboration

Internal notes, canned responses and assignments keep your team in sync.

Messenger

A messenger your customers will love

Put a beautiful, brandable chat widget on your website that answers visitors the moment they reach out — even when your team is away.

  • Real-time chat with file sharing
  • Custom branding, color and position
  • Offline message capture so you never miss a lead
  • News, help articles and status shown right inside
Uttercom
Replies in minutes
Hey! What are your check-in times?
Check-in is from 3pm, and check-out by 10am. Need an early check-in? 🏡
Perfect, that works!
Write a message…

Shared Inbox

Every conversation, perfectly organised

Bring chat, email, WhatsApp, phone and SMS into a single shared inbox your whole team can work from — with statuses, priorities and a Kanban view.

  • Unified inbox across every channel
  • Assign, snooze and prioritise conversations
  • Kanban board and list views
  • Internal notes and canned responses built in
Sarah Cooper
Is the cottage available…
Tom Reid
Changeover time question
Emma Walsh
Pet policy for dogs
James Boyd
Late check-in request
SC
Sarah Cooper
messenger
Is the cottage available next weekend?
Yes it is! Want me to hold the dates for you?

AI Agent

Let AI answer, so your team can focus

Uttercom AI reads each message and drafts a reply from your knowledge base — answering customers instantly, and handing off to a human when needed.

  • Auto-replies grounded in your help articles
  • Custom persona and instructions
  • One-click human takeover
  • Copilot suggests replies inside the inbox
AI Agent
Do you allow dogs at the lakeside property?
AI suggested reply
Yes! We welcome up to 2 well-behaved dogs at no extra charge. Just let us know when you book so we can prepare a welcome bowl. 🐾
Sourced from your Knowledge Base

News & Outbound

Reach customers with campaigns and newsletters

Design beautiful newsletters and targeted outbound messages with a drag-and-drop builder, then send them to the right audience in a click.

  • Drag-and-drop newsletter designer
  • Target by segment: users, leads, new or active
  • Schedule and track delivery
  • Messenger, email, SMS and WhatsApp
Summer escapes are here ☀️
Discover handpicked holiday homes across the UK, with last-minute availability and exclusive rates for subscribers.
Browse stays

Ready to delight your customers?

Start messaging your customers today. Setup takes minutes — no credit card required.